Are your items new or pre-owned? Simply Savvy offers a curated mix of brand-new and pre-owned items. Each product listing clearly states whether the item is new or pre-owned, along with its condition.

What condition are pre-owned items in? All pre-owned items are inspected prior to listing. Condition details are provided on each product page, including any signs of normal wear consistent with prior use.

Why may some items show natural wear or variation? Certain materials, such as sterling silver, leather, and coated metals, naturally develop patina or signs of wear over time. This is normal and does not affect functionality. Condition details are always disclosed in the product listing.

Are the photos shown the exact item I will receive? Yes. For pre-owned items, the photos shown are of the actual item you will receive unless otherwise noted in the product description.

Are brand-name items authentic? Yes. All brand-name items sold by Simply Savvy are authentic. Items are sourced through legitimate channels and sold as resale unless otherwise stated.

Are you affiliated with any brands? No. Simply Savvy is not affiliated with, endorsed by, or an authorized reseller of any brand. Brand names are used for identification purposes only.

Are the photos shown the actual item I will receive? Yes. The photos on each product listing represent the actual item you will receive unless otherwise stated.

How do I contact you for photo requests or questions? Please use the Contact page on our website. Include the product name or item number so we can assist you more quickly.