Refund policy

RETURN & REFUND POLICY

Simply Savvy

Effective Date: February 27, 2026


Returns

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

To be eligible for a return:

• Item must be unworn and unused
• In the same condition as received
• With original packaging
• With proof of purchase

Items returned without prior approval will not be accepted.


How to Start a Return

To initiate a return, please email:

simplysavvyus@gmail.com

Please include:
• Your order number
• Item(s) you wish to return
• Reason for return

Return instructions and the return mailing address will be provided after your request has been reviewed and approved.


Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

We recommend using a trackable shipping service. Simply Savvy is not responsible for lost return shipments.


Damaged or Incorrect Items

Please inspect your order upon arrival.

If your item arrives damaged, defective, or you receive the wrong item, contact us within 48 hours of delivery at:

simplysavvyus@gmail.com 

We will evaluate the issue and make it right.


Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Gift cards
• Personalized or custom items
• Items showing signs of wear


Exchanges

We do not offer direct exchanges.

If you would like a different item, please return the original item and place a new order once your return is approved.


Refunds

Once your return is received and inspected, we will notify you of approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:
• Shipping charges are non-refundable
• Your bank or credit card provider may take additional time to post the refund

If more than 15 business days have passed since approval, contact us at simplysavvyus@gmail.com .


European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason.

Items must be unused and in original condition.


Contact Information

Simply Savvy
Return instructions and the return mailing address will be provided after your return request has been reviewed and approved.
Email: simplysavvyus@gmail.com